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Terms and Conditions

Your guide to using TrackD2C responsibly and effectively.

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Introduction

Welcome to TrackD2C, operated by Vedic Growth Consultants. By using our SaaS platform, you agree to these Terms and Conditions, effective June 23, 2025.

Eligibility

  • Be at least 18 years of age
  • Operate a registered business in India or be legally authorized
  • Agree to these Terms
  • Run a D2C business

Ensuring a trusted and compliant user base.

Use of the Platform

Use TrackD2C for lawful purposes only. Prohibited actions include engaging in fraudulent activities, copying or redistributing our source code or UI/UX, and attempting to reverse engineer our software.

Responsible usage for a secure platform.

Account Security

Keep your credentials confidential and report unauthorized access immediately.

Pricing & Payments

Pay in INR via Razorpay; fees may change with prior notice.

Refunds & Cancellation

7-day refund for new users; cancel anytime with access until cycle end.

Data Privacy

Encrypted data, compliant with Indian laws; you own your data.

Intellectual Property

All platform content is ours; no unauthorized use allowed.

Governing Law

Indian laws apply; Karnataka courts have jurisdiction.

Full Terms and Conditions

Account and Access

You must maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use. We reserve the right to suspend or terminate access for breaches.

Pricing and Payments

Subscriptions are in INR and payable monthly or annually via Razorpay or other gateways. Fees may change with notice. Non-payment may result in access suspension.

Refunds & Cancellation

First-time users get a 7-day refund. No refunds for partial months or unused features after this period. Cancel anytime; access continues until the billing cycle ends.

Data Privacy & Security

We comply with the Digital Personal Data Protection Act, 2023. Your data is encrypted at rest and in transit, and we do not sell or rent it. You retain full ownership; we are processors only. See our Privacy Policy for details.

Intellectual Property

All rights, titles, and interests in TrackD2C, including software and branding, belong to Vedic Growth Consultants. Unauthorized use of our IP is prohibited.

Third-Party Integrations

We integrate with services like Shiprocket, Razorpay, Meta Ads, and Google Analytics. We are not liable for third-party platform issues, downtime, or breaches.

Limitation of Liability

TrackD2C is provided 'as is' without guarantees on uptime or performance. We are not liable for any losses, including revenue or data, from platform use or downtime.

Termination

We may terminate or suspend access for misuse, fraud, or violations. Upon termination, access and data will be disabled, with a data export window where feasible.

Governing Law & Jurisdiction

These Terms are governed by Indian laws. Any disputes will be resolved in the courts of Karnataka, India.

Modifications

We may update these Terms at any time. Changes will be posted here, and continued use of TrackD2C after updates implies acceptance of the new terms.

Contact Us

Address

2nd Floor, Windsor F4, Anthill IQ, Bannerghatta Rd, Above Reliance Digital, Opposite Christ University, Bengaluru, Karnataka - 560076